Terms and Conditions

1. Scope

These Terms and Conditions (T&C) apply to all contracts concluded via our online shop between us and our customers.

2. Contracting Party

The purchase contract is concluded with Hohner Musikinstrumente GmbH:

HOHNER Musikinstrumente GmbH
Andreas-Koch-Straße 9
78647 Trossingen

Phone: +49 7425 - 200
Fax: +49 7425 - 20 - 249

E-Mail: info@hohner.de
Web: www.hohner.de

Company headquarters: Trossingen
Register court: Stuttgart HRB 755595

Managing Director: Arthur Chuang

VAT Identification No. (pursuant to Section 27a of the German Value Added Tax Act): DE 815606410

WEEE Registration No. (pursuant to Section 6 of the German Electrical and Electronic Equipment Act): DE 85529967

3. Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer but rather a non-binding invitation to place an order. By clicking the “Place order with obligation to pay” button, you submit a binding order for the items in your shopping cart. The receipt of the order is confirmed by email, but this does not yet constitute acceptance of the contract. The contract is only concluded upon our explicit order confirmation or by dispatch of the goods.

4. Prices and Payment

All stated prices include the statutory VAT. Payment can be made via credit card, PayPal, or bank transfer. Workshops are subject to 19% VAT, while concert tickets are taxed at a reduced rate of 7%.

5. Delivery

Delivery is made exclusively in digital form via email. No physical shipping takes place.

6. Right of Withdrawal

For the purchase of event tickets, there is no right of withdrawal according to Section 312g (2) No. 9 of the German Civil Code (BGB). For other goods, the statutory right of withdrawal applies with a period of 14 days.

7. Warranty and Liability

Statutory warranty rights apply. We are only liable for damages caused by intent or gross negligence.

8. Final Provisions

The laws of the Federal Republic of Germany apply. Should any provision of these T&C be invalid, the validity of the remaining provisions shall remain unaffected.

Cancellation Policy

1. No Right of Withdrawal for Event Tickets

According to Section 312g (2) No. 9 of the German Civil Code (BGB), no right of withdrawal exists for contracts related to the provision of services in connection with leisure activities if the contract specifies a particular date or period for the service.

Since ticket sales for our events are tied to specific event dates, there is no statutory right of withdrawal. Therefore, cancellation or return of tickets is excluded.

2. Right of Withdrawal for Other Products

For the purchase of other goods via our online shop, the statutory right of withdrawal applies:

Right of Withdrawal for Goods Purchases

Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day you or a third party designated by you has taken possession of the goods.

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g., by letter or email) about your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose.